ACC Sensitive Claims provide funding for eating disorder treatment in New Zealand if the condition is diagnosed as a mental injury caused by sexual abuse or assault. Cover includes fully funded therapy sessions, potential dietitian support, and financial assistance, provided a causal link is established between the trauma and the eating disorder.
Navigating the intersection of trauma recovery and eating disorder treatment is a complex journey. For many New Zealanders, the Accident Compensation Corporation (ACC) offers a vital lifeline through the Integrated Services for Sensitive Claims (ISSC). Understanding how to access this support is the first step toward recovery.
Eligibility for ACC Sensitive Claims
To access funding for eating disorder treatment under a sensitive claim, specific legal and clinical criteria must be met. ACC operates under a unique no-fault scheme, but the legislation regarding mental injury is specific.

What Constitutes a Sensitive Claim?
A “Sensitive Claim” is the terminology used by ACC for a claim relating to a mental injury caused by certain criminal acts, typically sexual violence. These acts are listed in Schedule 3 of the Accident Compensation Act 2001. It is important to note that you do not need to have reported the incident to the Police to lodge a claim with ACC, nor does there need to be a criminal conviction.
The Requirement of Mental Injury
For an eating disorder—such as Anorexia Nervosa, Bulimia Nervosa, or Binge Eating Disorder—to be covered, it must be clinically diagnosed as a “Mental Injury.” Under the Act, a mental injury must be a clinically significant behavioral, cognitive, or psychological dysfunction. The eating disorder is viewed as the psychological consequence of the trauma.
Residency and Location Requirements
Generally, you are covered if the event occurred in New Zealand, regardless of your residency status at the time. If you are a New Zealand resident and the event happened overseas, you may also be eligible for cover upon your return to New Zealand. This is particularly relevant for Kiwis who may have developed eating disorders while living abroad following a traumatic event and have returned home for treatment.
Linking Sexual Abuse/Assault to Eating Disorders
One of the most critical aspects of a successful ACC sensitive claim for eating disorders is establishing the causal link. The assessment must demonstrate that the eating disorder is a result of the sexual trauma.
The Clinical Correlation
Clinical research consistently shows a high comorbidity between sexual abuse and the development of eating disorders. For survivors, an eating disorder often functions as a coping mechanism or a survival strategy rather than solely a desire for thinness.
- Reclaiming Control: Trauma often involves a total loss of bodily autonomy. Restricting food or purging can be a subconscious attempt to regain control over one’s body.
- Disconnection and Numbing: Binge eating or starvation can induce a state of numbness, helping the survivor dissociate from painful memories or flashbacks.
- Body Image and Safety: Some survivors may subconsciously use weight loss or weight gain as a way to make their body feel “safe” or invisible to potential perpetrators.

How ACC Views This Link
During the assessment phase, a clinician will explore the timeline of your symptoms. If you had an eating disorder prior to the event, ACC might look at whether the trauma caused an “aggravation” of the existing condition. However, if the eating disorder developed after the event, the assessor will look for the “causal nexus”—evidence that the trauma is a substantial cause of the current mental injury.
The Assessment Process for Cover
The path to getting an accepted claim involves several stages. It is designed to be supportive, but it requires navigating specific procedural steps.
Step 1: Lodging the Claim
You can lodge a claim through a GP, a counselor, or directly through an ACC-registered therapist. Most people choose to find a therapist who is registered under the ISSC contract. This therapist can lodge the claim on your behalf. Once lodged, you are immediately entitled to early support sessions before the claim is even formally accepted.
Step 2: Supported Assessment
To have the claim accepted for long-term cover (including comprehensive eating disorder treatment), you will undergo a Supported Assessment. This is conducted by an independent assessor (usually a psychiatrist or a specialized clinical psychologist).
What to expect during the assessment:
- Safety First: You can have your treating therapist or a support person present.
- Detailed History: The assessor will ask about the events (at a high level), your life history, and your current symptoms.
- Diagnosis: They will determine if you meet the DSM-5 criteria for an eating disorder (or other conditions like PTSD).
- Causation: They will determine if the sexual violence caused the eating disorder.

Step 3: Determination
Based on the assessor’s report, ACC will issue a decision. If accepted, you are granted cover for the mental injury. This “cover” is the golden ticket that unlocks funding for specialized treatment, potentially including dietetic support which is crucial for ED recovery.
What Treatment is Funded?
Once a claim is accepted, the Integrated Services for Sensitive Claims (ISSC) allows for a robust treatment package. For eating disorders, this multidisciplinary approach is essential.
Psychotherapy and Counseling
This is the core of the funding. You are allocated a bank of hours for therapy. This can be used for evidence-based modalities such as Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), or EMDR, depending on what your provider offers and what is best for your trauma and eating disorder.
Dietitian Services
This is a lesser-known but vital entitlement. If the supported assessment recommends it, ACC can fund sessions with a Registered Dietitian. In the context of an eating disorder, nutritional rehabilitation is often a prerequisite for effective psychotherapy. The dietitian works alongside the therapist to normalize eating patterns and restore physical health.
Cultural Support and Whānau Support
ACC acknowledges the importance of culturally appropriate care. Funding is available for cultural support services (for Māori, Pasifika, and other cultures) and for sessions that include family or whānau, helping them understand how to support your recovery.
Finding ACC Registered Therapists
Finding the right provider is perhaps the most challenging practical step, given the high demand for mental health services in New Zealand.
Using the ‘Find Support’ Website
ACC manages a website specifically for sensitive claims called Find Support. When searching this database, you should filter for providers who hold the ISSC contract.
The “eating disorder” Filter Problem
Not all ACC-registered therapists specialize in eating disorders. Treating an ED requires specific clinical knowledge regarding medical risk and nutritional psychology. When contacting potential therapists:
- Ask explicitly: “Do you have experience treating eating disorders under sensitive claims?”
- Check their background: Look for providers who list ED treatment as a specialty on their private websites or Psychology Today profiles.
- Waitlists: Be prepared for waitlists. It is often advisable to contact multiple providers simultaneously.

Navigating Challenges and Denials
The process is not always smooth. Understanding your rights can help you navigate potential hurdles.
What if my claim is declined?
If ACC declines cover (stating, for example, that the eating disorder is not related to the trauma), you have the right to a review. You must lodge a review application within three months of the decision. There are free advocacy services (like Wayfinders) available to help you challenge ACC decisions.
Medical Stability
ACC funds community-based treatment. If an eating disorder is severe enough to require inpatient hospitalization for medical stabilization, this usually falls under the public health system (Te Whatu Ora), not ACC. However, ACC support can resume or continue once the patient is discharged back to the community.
People Also Ask
Does ACC cover anorexia nervosa treatment?
Yes, ACC covers anorexia nervosa treatment if the condition is diagnosed as a mental injury resulting from a covered event, such as sexual abuse. The cover typically includes funding for psychological therapy and may include dietitian services if recommended in the assessment.
How many therapy sessions does ACC pay for?
Under the Integrated Services for Sensitive Claims (ISSC), there is no hard cap on sessions for accepted claims. Funding is approved in blocks based on the treatment plan. Initially, you can access pre-cover support sessions, and once accepted, treatment can continue for as long as clinically necessary to address the injury.
Do I need to report the abuse to the police to get ACC cover?
No, you do not need to report the incident to the NZ Police to be eligible for an ACC sensitive claim. ACC operates independently of the justice system. The focus is on your recovery, and the assessment is confidential.
Can I choose my own therapist for an ACC claim?
Yes, you can choose your own therapist, provided they are registered with ACC to provide services under the ISSC contract. It is crucial to select a therapist you feel safe with and who has experience in treating eating disorders.
Is my ACC sensitive claim confidential?
Yes, sensitive claims are handled with strict confidentiality. ACC has a specialized unit for these claims to ensure privacy. Your employer or family members cannot access your claim information without your consent.
Does ACC pay for residential eating disorder treatment?
Generally, ACC funds outpatient or community-based therapy. Acute inpatient hospitalization for medical stabilization is funded by the public health system. However, in some complex cases, ACC may contribute to residential rehabilitation costs, but this is assessed on a case-by-case basis and is not standard.